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Background

Smita is an IT professional and works as a product manager in Bangalore. She recently got a promotion and hopes to travel frequently within and outside the country. This also means that her expenses will increase with the frequency of travel. She loves to dress up and make an impression as well. She is smart with her finances. She checks all possible options before buying anything. She does not fall into the sales trope that easily.

With increased travel, she anticipates frequent expenses. She shops using digital payments and her debit cards, but now she plans to apply for her credit card.

Problem statement