Sep 14, 2022
Tartan's Product Update- August 2022
Tartan's Product Update - August 2022
Custom User journeys through Configurable Verification APIs
We found that there’s a need to have customizable journeys for different financial services solving various use cases for all our clients.
Now you can embed Tartan APIs on the verification journey in a very flexible way as per your need. This enables our offerings to be configurable, and we are now able to integrate our solution for a wider audience.
With our configurable offering, we can mix and match different individual product offerings thus moving towards a path of providing onboarding journeys as a service to our customers.Lending, insurance or HR Background Verification (BVG) we are now in a position to offer custom journeys for all.
With our configurable offering, we have configured our Payslip upload and work history EPFO flow to work together. Thus, the end users just need to upload their payslips and we autofill the UAN with the least touchpoints.
We further provide details from the payslip while also verifying their work history.
User Journey Analytics
Our aim at Tartan is to make every product decision data-driven. Our product development and the data helps our customers improve the UX by tracking the behaviour of their end-users and work on the metrics like decrease in churn rate during user journey and improve their NPS if they have integrated with Tartan APIs.
With these events tracking configured, we can do the following:
Identify the places of user drop-offs, and subsequently find frictional points in our verification journey.
Measure the TAT for a successful journey and find ways to optimise it to be as less as possible.
Conduct user research studies with end-users and provide a holistic view of the verification journey of our customers.
“Minimum touchpoints for your end users, maximum data-points for you”.
Coverage
Within the last month, we built employment connectivity with more than 6K+ employers through 4 new payroll integrations.
With the likes of fortune 500 companies like Erricson, Tata Capital, Casio India etc, we're now ready to help 1.2 Million employees do income and employment verification faster.
Up Next: Launch of our KYC Stack
We wondered if the pre-verified data from the payrolls and payslips still need to be verified by the customers. And the answer was YES. This nudged us in the direction to build for the KYC APIs.
Wait for our exciting update on this soon.
